Documentation
  • 🍻Intro
    • Why API Security is Critical?
    • Pynt at a Glance
    • Who Should Use Pynt?
  • 👩‍💻API Security Testing
    • Security Testing Overview
    • Prerequisites for Running Pynt Scans
    • How to Install Pynt CLI
    • How to install Pynt Binary (Linux only)
    • Pynt CLI Modes
      • 🔵Pynt Command CLI Mode
      • 🔵Pynt Listen CLI Mode
    • Pynt Security Tests Coverage
      • Business Logic Tests
      • Injection Tests
      • Authentication Bypass Tests
      • Mass Assignment Tests
      • Server-Side Request Forgery Tests
      • Stack Trace In Response
      • Lack of Resources and Rate Limiting
      • File Path Manipulation
      • GraphQL Introspection Vulnerability
      • GraphQL Alias Overloading
      • LLM APIs Vulnerabilities
      • Insecure Transport Scheme
      • Basic Authentication
      • HTTP Desynchronization (Desync) Attack
    • Sensitive Data Exposure Detection
    • Pynt Scans Troubleshooting
      • Pynt CLI Troubleshooting
      • Pynt for Postman Troubleshooting
        • Troubleshoot Pynt Container not Running Error
        • Troubleshoot Empty API Key Error
        • Troubleshoot Unauthorized API Key Error
        • Troubleshoot Collection Not Found Error
        • Troubleshoot Non-Unique Collection Name Error
        • Troubleshoot Empty Collection Identifier Error
        • Troubleshoot Unreachable Target Error
        • Troubleshoot Target Responds with Errors Error
        • Troubleshoot Unresolved Target Domain Error
        • Troubleshoot Unresolved Variable Error
        • Troubleshoot TLS Handshake Fail Error
        • Troubleshoot Few Requests Error
        • Troubleshoot One User Only Error
        • Troubleshoot Failed Assertions Error
    • How To
      • How to Run Business Logic Tests with Pynt
      • How to associate a Pynt scan to an Application in Pynt Dashboard
      • How to tag a scan in Pynt
    • Benchmarks
      • Pynt vs OWASP crAPI
  • 🤲Security Testing Integrations
    • 🟠Pynt with API Testing Tools
      • 🔘Pynt for Postman
        • Fork Pynt Collection
        • Run Pynt Container
        • Run Pynt in Postman
        • View Scan Results in Postman
      • 🔘Pynt for Insomnia
      • 🔘Pynt for ReadyAPI
    • 🟠Pynt with API Testing CLIs
      • 🔘Pynt for Newman (Postman CLI)
      • 🔘Pynt for TestRunner (ReadyAPI CLI)
    • 🟠Pynt with Testing Frameworks
      • 🔘Pynt for Selenium
      • 🔘Pynt for Rest Assured
      • 🔘Pynt for Jest
      • 🔘Pynt for pytest
      • 🔘Pynt for Go
      • 🔘Pynt for JMeter
    • 🟠Pynt on CI/CD
      • ❗How to get Pynt ID for CI/CD Authentication
      • 🔘Pynt for GitHub Actions
      • 🔘Pynt for Azure DevOps Pipelines
      • 🔘Pynt for GitLab
      • 🔘Pynt for Jenkins
    • 🟠Pynt with Burp Suite
    • 🟠Pynt with Browsers
      • 🔘Pynt for Firefox Browser
    • 🟠Live Traffic Connectors
      • 🔘eBPF
        • 🔘Key Components
      • 🔘Traffic Mirroring
    • 🟠Advanced Pynt Examples
      • 🔘Pynt as a Standalone Container
      • 🔘Pynt with Prerecorded Har Files
      • 🔘Pynt with cURL
  • 🈸Applications View
    • Application View Overview
    • Manage Applications
      • Add Application
      • Delete Application
      • Rename Application
    • Manage Sources for API Discovery
      • Add Source
      • Delete Source
      • View Source Info
      • Source Categories
        • API Documentation
          • Swagger
          • Postman Collection
        • API Gateways
          • AWS API Gateway
          • Azure API Gateway
          • Kong API Gateway
          • GCP API Gateway
          • Gravitee API Gateway
        • Testing (API Security Scans)
        • Live Traffic
          • Data Collection with eBPF
          • ALB Traffic Capture with AWS Traffic Mirroring
        • Code Repository
    • Application Dashboard
    • Generate Pentest Report
  • 📚API Catalog
    • API Catalog Overview
    • Navigate API Catalog
      • Filtering API Catalog by Application
      • API Catalog Customization
      • API Related Info
      • APIs at Risk
    • Manage API Source Gaps
      • New APIs
      • Untested APIs
      • Shadow APIs
      • Undocumented APIs
    • View Detailed Endpoint Info
  • ⏪Scan History
    • Scan History Overview
    • Navigate Scan History
      • Associating Scans with Specific Application
      • Filtering by Application
      • Scan Related Info
      • Scan History Customization
    • View Detailed Scan Info
    • Associate Vulnerabilities to Tickets with JIRA
  • Account Management
    • Single Sign-On (SSO)
      • Setting up Okta
      • Setting up Entra ID
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On this page
  • Common Issues and Solutions
  • Ensuring Full Coverage
  1. API Security Testing

Pynt Scans Troubleshooting

The following section refers to troubleshooting for running Pynt scans

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Last updated 7 months ago

At a Glance: 🛠️ This troubleshooting guide helps resolve common issues encountered during API security scans with Pynt. From unreachable endpoints to missing test results and unexpected errors, follow these steps to resolve problems swiftly.

Common Issues and Solutions

  • Unreachable Endpoints: Ensure that the API endpoint is accessible and properly configured.

  • Authentication Issues: Verify API authentication credentials.

  • Server-side Issues: check server logs for details.

  • Missing Test Results: Verify that all functional tests are set up correctly and integrated.

  • Unexpected Errors: Check the error code explanations below for quick diagnosis.

Ensuring Full Coverage

To ensure complete API security coverage:

  • Review Functional Tests: More extensive tests mean broader security coverage.

  • Check API Visibility: Ensure all endpoints are included in the scan.

  • Validate Test Inputs: Confirm that all necessary environment variables and configurations are set.

For more detailed solutions, check the detailed guide and to maximize your API security scans.

👩‍💻
Pynt CLI Troubleshooting
Pynt for Postman Troubleshooting