# Pynt Scans Troubleshooting

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**At a Glance**: 🛠️ This troubleshooting guide helps resolve common issues encountered during API security scans with Pynt. From unreachable endpoints to missing test results and unexpected errors, follow these steps to resolve problems swiftly.
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## Common Issues and Solutions

* **Unreachable Endpoints**: Ensure that the API endpoint is accessible and properly configured.
* **Authentication Issues**: Verify API authentication credentials.
* **Server-side Issues**: check server logs for details.
* **Missing Test Results**: Verify that all functional tests are set up correctly and integrated.
* **Unexpected Errors**: Check the error code explanations below for quick diagnosis.

***

## Ensuring Full Coverage

To ensure complete API security coverage:

* **Review Functional Tests**: More extensive tests mean broader security coverage.
* **Check API Visibility**: Ensure all endpoints are included in the scan.
* **Validate Test Inputs**: Confirm that all necessary environment variables and configurations are set.

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For more detailed solutions, check the detailed guide and to maximize your API security scans.
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{% content-ref url="/pages/OdbX662Qw1teoDAIcvmU" %}
[Pynt CLI Troubleshooting](/documentation/api-security-testing/pynt-scans-troubleshooting/pynt-cli-troubleshooting.md)
{% endcontent-ref %}

{% content-ref url="/pages/be0PICClmjjEyoQpKfxC" %}
[Pynt for Postman Troubleshooting](/documentation/api-security-testing/pynt-scans-troubleshooting/pynt-for-postman-troubleshooting.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.pynt.io/documentation/api-security-testing/pynt-scans-troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.