> For the complete documentation index, see [llms.txt](https://docs.pynt.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pynt.io/documentation/api-security-testing/pynt-scans-troubleshooting/pynt-for-postman-troubleshooting.md).

# Pynt for Postman Troubleshooting

{% hint style="success" %}
**At a Glance**: 🛠️ If you're facing challenges using [Pynt with Postman](/documentation/security-testing-integrations/pynt-with-api-testing-tools/pynt-for-postman.md), this troubleshooting guide will help you resolve common issues for seamless integration and effective API security testing in your Postman environment.
{% endhint %}

<figure><img src="/files/hw9FimenUcradPb4o8Mi" alt=""><figcaption></figcaption></figure>

## **Common error messages**

<table><thead><tr><th width="283">Issue</th><th>Error Message</th></tr></thead><tbody><tr><td><a href="/pages/ebLz9NXDMzn7sTcYDmM9">Pynt container not running </a></td><td>Pynt container is not running</td></tr><tr><td><a href="/pages/YCk7hQWFRN8hEl612536">Empty API key </a></td><td>The API key provided is empty, please provide a valid API key</td></tr><tr><td><a href="/pages/z38qJ1ywmBAeGpNnR31B">Unauthorized API key</a></td><td>The API key provided was unauthorized, either your API key is invalid or we encountered a network issue.</td></tr><tr><td><a href="/pages/t8TLHAHhXBFWqML2dJtF">Collection not found</a></td><td>Unable to fetch collection, please make sure a valid collection/environment was provided</td></tr><tr><td><a href="/pages/qnr9X36pG1ewY4o6xDQg">Non-unique collection name</a></td><td>More than one collection with the same name was found - please provide a unique collection name or collection id</td></tr><tr><td><a href="/pages/HpiqFcfaohogh8nmJxFp">Empty collection identifier </a></td><td>The collection identifier provided in the Pynt configuration under "YOUR-COLLECTION" is malformed</td></tr><tr><td><a href="/pages/mRVaNjsoAzDXDXyXP7Pi">Unreachable target</a></td><td>We identified that your target is unreachable. Please make sure your target is up and running.  </td></tr><tr><td><a href="/pages/HfwlXbiS86OT6Jeisyz6">Target responds with errors</a></td><td>All responses from your functional test collection run returned with errors, please check your collection vs. the target</td></tr><tr><td><a href="/pages/Jefbc5tBl4dswJDvoh0i">Unresolved Target Domain</a></td><td>The target domain was unresolved. Please make sure your functional tests use the correct domain</td></tr><tr><td><a href="/pages/s19dOiF5bhGuruyuBYcp">Unresolved Variable</a></td><td>The functional tests had an unresolved variable. Check that the environment file is included</td></tr><tr><td><a href="/pages/DRqsGMIx3UhURfYc4TCc">TLS Handshake Fail</a></td><td>TLS handshake failed because your target uses a self-signed certificate.</td></tr></tbody></table>

## **Common warning messages**

<table><thead><tr><th width="286">Issue</th><th>Warning message</th></tr></thead><tbody><tr><td><a href="/pages/uSk2OitsifvrKkMKJM0N">Few requests</a></td><td>We identified only X requests. Adding more requests will provide better security test coverage</td></tr><tr><td><a href="/pages/oZIsQ15rqYiEzZKKBmkm">One user only</a></td><td>The functional tests included only one user. Adding more users will allow Pynt to run more accurate tests</td></tr><tr><td><a href="/pages/FuaiTAq4XUNPRnNlVunx">Failed assertions</a></td><td>The functional tests had assertions that failed, which affected the security tests. Fixing these assertions will improve the security tests</td></tr></tbody></table>