# Pynt CLI Troubleshooting

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**At a Glance**: 🛠️ Encountering issues with Pynt CLI? This guide provides step-by-step solutions for resolving common problems from installation errors to scan execution issues, ensuring the smooth operation of your Pynt CLI.
{% endhint %}

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## 'pynt' is not recognized

When you install Pynt CLI using `pip`, the output will show the path to the script folder. To prevent the "Pynt not recognized" error when running Pynt, ensure that the Python scripts folder is added to your PATH environment variable. This issue usually arises when the pip scripts folder is not included in your PATH.

<figure><img src="https://3462681674-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZKwBF6q0tAGXlIih38HL%2Fuploads%2FtHCMvkfpcf84qzqRS2zd%2Fimage.png?alt=media&#x26;token=02a2348a-0e09-4dc7-97f3-706583344586" alt=""><figcaption><p>Installing Pynt CLI</p></figcaption></figure>

To find Pynt location path after installation:

```bash
pip show pyntcli
```

<figure><img src="https://3462681674-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZKwBF6q0tAGXlIih38HL%2Fuploads%2FYqmkrIGMwZQWyV6C9PpL%2Fimage.png?alt=media&#x26;token=c96dd6b1-7766-4706-a0d3-86995fbfcd76" alt=""><figcaption><p>Path Location</p></figcaption></figure>

Add to PATH: [Instructions on how to add a variable to PATH for Win Mac and Linux](https://gist.github.com/nex3/c395b2f8fd4b02068be37c961301caa7)

***

## Wrong Pynt !

Getting the following message means that there is a conflict with another package named Pynt installed on your machine.

<figure><img src="https://3462681674-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZKwBF6q0tAGXlIih38HL%2Fuploads%2Ft5E1135LjV6UrGjm2VE1%2Fimage.png?alt=media&#x26;token=ba323228-f315-416b-8e9c-9dcd5783ca7b" alt=""><figcaption><p>Wrong Pynt !</p></figcaption></figure>

To remove the unwanted Pynt installation:

```bash
pip uninstall pynt
```

***

## Unable to pull the image from docker pull ghcr.io/pynt-io/pynt

If you're unable to pull the Pynt image from Docker:

```bash
docker pull ghcr.io/pynt-io/pynt
```

#### Possible Issue:

This might be due to organizational policies or using a private registry. In such cases, override the registry URI:

```bash
export IMAGE=<Your Private Registry URI>
```

Visit [Pynt Docker Images](https://github.com/pynt-io/pynt/pkgs/container/pynt) for available tags and more information.

***

{% hint style="info" %}
For additional support, visit [Pynt Community Support](https://www.pynt.io/community).
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