Troubleshoot Unreachable Target Error

Troubleshoot unreachable target issues in Pynt. Learn how to identify and fix problems preventing Pynt from accessing your API targets.

At a Glance: 🌐 If Pynt reports an unreachable API endpoint, it means the specified target is not accessible. Follow this guide to resolve the issue and ensure your API endpoints are reachable for security scans.

---

Error: We identified that your target is unreachable

What Happened?

The host for the test is not reachable from Pynt’s container.

How to Resolve?

1. Correct Environment File: Ensure the correct environment file is selected in the Postman UI.

2. Server Status: Verify that the server under testing is up and running.

3. Postman Accessibility: Run your functional tests in Postman to ensure the server is accessible.

4. Localhost Usage: If your target is deployed locally, use localhost instead of 127.0.0.1 in your functional tests.

5. Check Docker Container Access: Use the following steps to check if the server is accessible from a Docker container:

docker run -it alpine:latest /bin/sh
apk add curl
curl <SERVER_URL>

Replace <SERVER_URL> with the URL of your server.

---

For additional support, visit Pynt Community Support.