Troubleshoot Unauthorized API Key Error

Fix unauthorized API key issues in Pynt. Learn how to troubleshoot and resolve problems with API key permissions to ensure smooth operation.


Error: The API key provided was unauthorized

What Happened?

The API key you supplied was rejected by Postman.

How to Resolve?

  1. Use a Valid API Key: Ensure the API key has not expired by checking here.

  2. Check for Whitespace: Ensure no trailing white spaces (e.g., carriage returns) are left at the end of the key.

  3. Network Restrictions: This error may occur if your network passes through a TLS-terminating VPN, preventing Pynt from reaching Postman.

For additional support, visit Pynt Community Support.

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